119,59€(IVA inc.)
Global Perspectives on Service Science: Japan
- Kwan, Stephen K.
- 978-1-493-93592-5
- 2016-04-25
239,19€(IVA inc.)
Handbook of Service Science, Volume II
- Maglio, Paul P.
- 978-3-319-98511-4
- 2018-10-26
176,79€(IVA inc.)
Serviceology for Smart Service System
- Sawatani, Yuriko
- 978-4-431-56072-2
- 2016-11-06